Mobile payments

Auka mobile payments products have been successfully deployed
by 17 banks in Scandinavia, where mobile payments have reached a
world-leading 65% adoption rate.

Person-to-Person Payments (P2P)

P2P and mobile payments enables the bank to offer real time person-to-person payments funded by, and settled to any funding source, including accounts, cards, prepaid and lines of credit.

Transaction processing can be configured to cater to any local, regional or international constellation. Sender and recipient identifiers can be mobile phone numbers, bank account numbers, card numbers or any other unique identifier, including social media identities.

The service includes real time transactional messaging, delivered as SMS or mobile notification, with underlying monetary transaction processing. The P2P service is also bundled with multimedia chat and invite friends capabilities, making payments social and contextual, enabling viral spread.

Send and request

Users can choose to send or request money from anyone in their phone´s contact list. Recipients are prompted by mobile notifications. Recipients who do not have the app installed will receive an SMS and be prompted to download the app to accept the funds received.

Messaging

P2P payments are organized in a social messaging interface where payments are contextualized with chat messages. The chat has multimedia capabilities to make the experience immersive, enabling users to tell the story that surrounds every payment.

Funding source management

The consumer app supports any funding source, including accounts, cards, lines of credit and prepaid. Users can add, remove, rename, edit and charge all funding sources at their disposal from one consolidated view.

User profile & settings

Visual display of personal data associated with each user, including name, mobile number, email and address. Settings includes funding source preferences, spending limits, notifications, touch ID activation and a variety of other display and application settings.

Invites

Users can simply browse and invite any number of friends from their contact list in the consumer app, delivered as a personalizable SMS with download links. The invite system also features monetary marketing incentives with commision payouts.

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Person-to-Merchant Payments (P2M)

P2M is Auka´s turnkey mobile payments product for SMEs, enabling consumers to pay at SME merchants using their mobile phone, funded by any funding source, including accounts, cards, prepaid and lines of credit.

P2M Payments covers virtually every payment scenario for SMEs, and is managed by merchants through the self-serviced and web based Merchant Console. With Digital Cash Payments, consumers can make payments to merchants by sending any amount to a merchant identifier (usually name or number), allowing for simple payments with the same flow as P2P without any hardware.

Alternatively, Remote Payments allows users to purchase goods or services from any location by accessing a merchant’s digital menu, reachable by QR code, shortlink, beacon or directly in the consumer app´s digital marketplace, based on search, location, popularity etc.

Users can also follow order status, chat with merchants, and receive digital receipts directly in the app. The module also enables customer data sharing, and advanced product types, catering to needs for ticketing, stamp cards, vouchers, takeaway/delivery and complex product variables.

Digital Cash Payments

With Digital Cash Payments, you enable users to make payments to merchants with same flow as P2P payments. Merchants are given a unique ID (phone number, ID or name, searchable in the consumer app).

The merchant is set as destination address for a P2P payment that happens in real time. Validation of payment can be done visually on the consumer’s phone, or by checking the payment status online via the Merchant Console.

Remote Payments

Remote Payments allows users to purchase goods or services from any location by accessing a merchant’s digital menu, reachable by QR code, or directly in the consumer app´s digital marketplace, based on search, location, popularity etc. Users can also follow order status, chat with merchants, and receive digital receipts directly in the app.

Takeaway/delivery solutions

Data sharing, order status and merchant chat enable SME merchants to provide seamless remote orders, payments and takeaway/delivery to their customers. Orders are received, processed and finalized in the Merchant Console. Order status is propagated to the users via the consumer app.

The merchant tool/reports are accessible from a computer or a phone (anything online) and does not require any additional hardware.

Stamp card solutions

SME merchants can offer stamp card payments for their products and services, driving loyalty and simplifying the purchase process for consumers. Customers can buy at anytime from anywhere and collect their product or service by redeeming a digital stamp.

Ticket solutions

SME merchants can provide ticketing solutions to their customers with remote payments and on-site validation of coupons.

Digital Marketplace

Users can find merchants by search, location, popularity, or campaigns, access their digital menu directly in the consumer app, and make a remote purchase/order.

Digital receipts

All payments done with the consumer app include electronic receipts made readily available in the consumer app and are thus compliant with regulations.

Data sharing & permissions management

The system collects and manages a wide variety of user data, ranging from customer identity to transaction history. Configurable by the scheme owner (your bank) the system can enable merchants to collect and use customer data, with or without the customer’s consent (configurable by the scheme owner and subject to local legislation).

Before, during or after a transaction, data points such as loyalty ID, name, address, balance and purchase history can be shared. This data can be used by the merchant to create personalized shopping experiences and automate future interactions. Users are, however, free to turn on/off sharing permissions for individual merchants (and for specific data points) inside the consumer app.

Messaging

P2M payments are organized in a multimedia messaging interface, where users have a complete overview of all interactions with each merchant, including transactions, chat conversations, order statuses, receipts, coupons, offers and more.

Funding source management

The consumer app supports any funding source, including accounts, cards, lines of credit and prepaid. Users can add, remove, rename, edit and charge all funding sources at their disposal from one consolidated view.

User profile & settings

Visual display of personal data associated with each user, including name, mobile phone number, email and address. Settings includes funding source preferences, spending limits, notifications, touch ID activation and a variety of other display and application settings.

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Integrated Merchant Payments

Auka merchant API allows merchants to accept mobile payments inside existing payments systems.

In order to accept mobile payments inside existing payments systems, such as cash register systems, payment terminals, e-commerce platforms, billing- and invoicing systems, third party mobile apps etc. To accept integrated payments, merchants needs to implement Auka’s payment capabilities through our merchant API.

Included in the Merchant API is vendor management, and the capability of calculating transaction-based kickback to integration partners.

eCOM payments

Enables consumers to pay in online stores with the consumer app. Purchases can be made via QR (desktop), or click-to-pay (mobile), and customer data (name, funding source, address etc) can be shared automatically with the merchant, simplifying online purchases for users and increasing conversion for eCOM stores. Alternatively, users can access online stores directly in the the consumer app, so customer data and payment is take care of with one click.

POS payments

Enabling consumers to pay at a point-of-sale (POS) with their mobile phone, as an integrated payment through existing electronic cash registers or payment terminals. Payments can be initiated with NFC, Bluetooth (BLE), or QR-code. Users validate payments in the consumer app, receive digital receipts for purchases, and can enjoy existing loyalty schemes integrated as a seamless part of the payment, based on the data sharing capabilities of the POS.

Invoice payments

Consumers can pay their invoices directly in the consumer app. Paper-based invoices can be paid for by sending money to the merchant identifier, or by scanning a QR code printed on the invoice. Once enrolled, the user may receive invoices directly in the consumer app, where it can be paid digitally.

3rd-party app payments

By integrating the merchant API, popular third party apps can accept mobile payments from their customers. When paying, the customer can enjoy the flexibility offered by the consumer app, including data sharing, funding source management, and live balance before paying.

Digital receipts

All payments performed with the consumer app, automatically generates an electronic receipt. Depending on the merchant and integration type, the actual purchase receipt with line item details can be made readily available in the consumer app.

Loyalty integration

Thanks to the data sharing capabilities of the system, merchants can identify users and combine mobile payments with any existing loyalty scheme. Loyalty can be extended to include dialogue back to the customer via the consumer app as offers, coupons or simple text.

Data sharing & permissions management

The system collects and manages a wide variety of user data, ranging from customer identity to transaction history. Configurable by the scheme owner, the system can enable merchants to collect and use customer data, with or without the customer’s consent (configurable by the scheme owner and subject to local legislation). Before, during or after a transaction, data points such as loyalty ID, name, address, balance and purchase history can be shared. This data can be used by the merchant to create personalized shopping experiences and automate future interactions. Users are, however, free to turn on/off sharing permissions for individual merchants (and for specific data points) inside the consumer app.

Integrated settlement & reporting

The merchant API gives access to transaction and settlement reports enabling merchants to set up automated reconciliation.

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Merchant Console

The Merchant Console provides all the necessary tools for merchants to set up, manage and accept mobile payments, through a self-serviced, web-based merchant interface.

Merchants enroll online, and the process includes KYC, risk analysis and approval, as well as product-, operations- and settlement configurations, allowing merchants to tailor the mobile proposition to meet their needs.

Merchants who wish to enable mobile payments through their existing systems (e.g. POS systems, eCOM platforms or mobile apps), are forwarded to our merchant API for integration, enabling a variety of Integrated Merchant Payments. Merchants who wish to accept mobile payments without hardware or integrations, can enable P2M Payments, a turnkey solution for SMEs, allowing remote and in-store mobile payments, including tools for product management and -marketing, order handling and sales- and settlement reporting in the merchant console.

The Merchant console is delivered white label, and can be customized to fit the brand- and product needs of your bank.

Merchant Enrollment

Online enrollment portal for all merchant types with KYC, AML and approval processes, choice of product(s), and various operations- and settlement configurations This allows merchants to tailor the mobile proposition to meet their needs with the possibility to integrate the enrollment to domestic KYC/ AML registers.

Merchant profile & settings

Profile page, including organization details, user management and settlement account, as well as logo-, store name, -description and, -branding options towards consumers.

User management

Access to the merchant console is permissions-based, and the console can be configured by the account owner to cater to the needs of different roles such as operational personnel, accountants and general managers.

Product management

Merchants can add their products and organize these in digital menus, with custom branding, images and texts. Merchants can also manage inventory,
VAT rates, customer data capturing options, payment validation and delivery settings. Merchants can also choose from a variety of ways to expose and sell their products, including digital cash payments and remote payments options, allowing them to sell products directly in the consumer app or in any other channel such as social media, in printed media or on TV.

Order handling

Merchants can receive, track and process orders from customers. The interface features all the details needed including order date and time, payment status, customer chat, and order processing status options to cater to different order types such as pickup, delivery and shipping. Orders can also be reversed and payments credited in real time.

Sales reporting

Merchants get a real-time overview of their sales with a variety of data segmentation options (date, time, type, amount etc). Sales reports, available in selected formats (CSV, Excel etc), are sent out periodically to configured email addresses and can also be downloaded manually.

Settlement reporting

Merchants have access to a complete overview of all settlements performed, each containing details such as gross sales, transaction- and service fees, and net-settled amount paid to the merchant’s bank account. Sales reports, available in multiple formats (CSV, Excel etc), are sent out periodically to configured email addresses and can also be downloaded manually.

Customer data collection

The system collects and manages a wide variety of user data, ranging from customer identity to transaction history. Configurable by the scheme owner, the system can enable merchants to collect and use customer data, with or without the customer’s consent (configurable by the scheme owner and subject to local legislation). Before, during or after a transaction, data points such as loyalty ID, name, address, balance and purchase history can be shared. This data can be used by the merchant to create personalized shopping experiences and automate future interactions. Users are, however, free to turn on/off sharing permissions for individual merchants (and for specific data points) inside the consumer app.

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